Client Comments

 

Let’s be honest.  Dealing with insurance is no fun.  Sam has been there to solve any and every issue that has come up, allowing me to be productive at my work.  He is a rock star in customer service and a true pleasure to work with.

Tim C., DDS

 

I had “my guy” for my Insurance needs right in my practice. Because of an auto accident, I had the opportunity to work with Professional Insurance Programs – part of our own WDA network.  Their team reviewed all my policies, asked questions and discovered what I was missing.  Phenomenal service, tremendous financial savings and even more importantly, stronger coverages!  They saved me a bundle of money on my home, auto, umbrella and boat insurance!  Sam is very responsive, he has helped me with many different policy changes and is literally an email/phone call away.  You want your patients to think of you like family, not just another “customer” or number. That is how I feel, working with Professional Insurance Programs.

Pete H.,  DDS

 

We were away from our home for a few days, and when we returned, there was water gushing out of the wall kitchen wall, onto our beautiful wood flooring and into the basement.  This was a major disaster and turned out to be a very large claim, over $150K of damage!  The team at Professional Insuarnce Programs was involved from the very beginning, working with me and our insurance carrier.  I am happy they took the time to ask a lot of questions, and learn about our needs upfront.  They are caring people, and professionals, I could not be happier with the outcome! 

S.J., MD

 

Professional Insurance Programs made finding insurance and signing up for an appropriate plan incredibly easy!  In a world of insurance that can be very confusing, Professional Insurance Programs made it seamless. I would highly recommend them to anyone looking for a change in their insurance!

Caitlin P.

 

Professional Insurance Programs really does a good job! As you know my son and his girlfriend were involved in a serious accident with significant injuries, and we needed to file a claim. I wanted to “thank you” again for being there for us throughout the entire claims process. When I needed help, you got involved. You helped answer our questions, gave us direction when we needed it and stayed actively involved with us for over a year while it was all being sorted out with the claims adjustor. Financially speaking, everything was covered to my satisfaction and I have no complaints. I am so grateful you were on our side, keep up the great work!

Dr. Timothy K.

 

Working with Sam thus far has been fabulous. He is responsive, attentive and takes care of concerns and needs within a timely manner. I would absolutely recommend his service to anyone!

Jaynee J.

 

I am a new client of Professional Insurance Programs.  Their effort and results more than met our standards and expectations.  I asked him to review and update all my personal insurance needs which included several policies.  He was very prompt, thorough, available and achieved an excellent result.  My experience was outstanding! I can recommend them very highly, and without any reservation.

Gayle and Michael M., MD

 

Professional Insurance Programs has always been very helpful, and caring when it comes to processing claims we have had to make over the years.  But what impresses me the most is their quick, timely and accurate replies to my questions or concerns.  I know whenever I have a question, they will get back to me with an informative and friendly response. I’m very happy with PIP! 

Aaron Q.

 

Sam Steinmetz was courteous, responsive, and very helpful during my insurance renewal process earlier this month.  He answered all my questions, put through all the changes in my family circumstances and processed my premium payment.  I enjoy working with Sam.

Patrick G.

 

We reviewed the final quote together and are very comfortable with the proposal.  Ccost savings is a factor, Most importantly, the deciding factor for us was the excellent job you have done of providing us with clear information and communicating effectively with us without being pushy.  Your ratings for customer service are well deserved.  At the same time I reached out to you, I inquired of 5 additional companies/agents and you provided customer service that surpassed all the others. 

Marla, DVM

 

A SHOUT OUT to Professional Insurance Programs.  They have helped me tremendously throughout this commercial policy flood insurance process.  They went above and beyond to make sure we really needed the elevation certificate, looking for what may be a less expensive option and what would be best for us. They are rockstars, a pleasure to work with, and very responsive to the client’s best interests.

Emily B.  Office Manager

 

We had six separate insurance policies (home, umbrella, three auto policies and renter’s insurance for our daughter’s college apartment), we thought we’d see if working with Professional Insurance Programs could save us some money. Well, not only could PIP save us several hundred dollars a year, they were also able to roll everything into one policy, with one bill and one due date – a big plus for convenience. The Professional Insurance Programs team are great to work with and always ready to answer questions. We are now spending less money for more insurance and feel really good about working with PIP!

Chris S.

 

We have had various changes with our policies this year. Sam ensured everything was adjusted accurately and was extremely responsive to our questions and the changes!

Ryan G., CPA

 

We were informed that my original homeowners quote had gone up after the insurance carrier completed their home inspection.  After talking the matter over, Professional Insurance Programs contacted the insurance carrier and discovered there was a square footage discrepancy.  They contacted the city assessor’s office, verifying the home square footage he used was correct and then challenged what the carrier used after the home inspection.  After seeing the assessor report they provided they agreed to change the square footage amount back to the original premium amount.  This level of customer support separates Professional Insurance Programs from the average agency, and it is duly noted by me. 

Ann M., MD

 

Thanks to Professional Insurance Programs for solving all my insurance needs in a courteous and professional manner. Not only did they solve an unwarranted cancellation problem, but the final solution also saved significant premium dollars.

Thomas R., DDS

 

I received quotes the same day, and Professional Insurance Programs explained every step of the process and gave me a timeline.  They were so friendly and knowledgeable that I was at ease throughout the whole process.  I have the utmost respect for that team.  In a time when it seems there is less and less compassion or concern for the “little guy” their demeanor proved that there are great people out there… 

Patti S.,  Janesville

 

Professional Insurance Programs made the entire process painless and enjoyable.

Rick A., JD

 

Professional Insurance Programs has been very helpful to me and my family with our insurance needs.  It has been a pleasure working with them.  They are very professional, thorough and accurate.  And I especially appreciate the fact that they have gone out of their way to help us during non-business hours.

Pat G., CPA

 

The Professional Insurance Programs team is a knowledgeable and dependable insurance agency. Our situation was complex requiring five different types of policies for quoting. As we moved forward through the process they were extremely patient and prompt in making the many changes we asked for. We are very pleased not only with the reputable insurance company that now holds our policies, but also the financial savings we benefited from their recommendations.

Sandy & John R., DDS

 

The Professional Insurance Programs team was extremely professional throughout the process and helped save me $500 per year. I suspect that he can do the same for you.

Richard B. D.D.S., M.S. (Endodontist for 36 years)

 

Professional Insurance Programs was very easy to work with!  They got us the best coverage for my home and auto insurance at a competitive price as well. They made the transition seamless and I would highly recommend them to friends and colleagues!

Kathleen C., DDS

 

Professional Insurance Progrems, you are doing so much to help my mom and I can’t thank you enough!  You have made this process much easier for her and this would have been a nightmare without you.  Thanks for all the hard work, ideas and communications!

Randy L

 

I enjoyed working with the Professional Insurance Programs team from quoting to having the policies issued. They were responsive, I feel like I was at the “top of the pile” throughout the process with timely emails.

James H., CPA

 

I highly recommend working with Professional Insurance Programs. Not only are they efficient and effective at what they do, but they truly care about finding the best options for you. I appreciate the knowledge and work ethic that they have. All my questions were answered and coverage was obtained immediately.

Suzanne B. Medical Associate

 

I just moved to Wisconsin and didn’t have any leads on a good insurance agent and found Professional Insurance Programs through the internet. I could not have asked for a more knowledgeable thorough person to walk me through the entire process. They showed me my options, didn’t give me pressure to go with the most expensive, understood my needs for saving money but also staying safely insured. I am happy with them and will be using them when I need to renegotiate my insurance or insure something new later on when my needs change.

Ren L. – Business Consultant

 

I thought I was paying too much, they came out to our home, analyzed my former policy, got into the details and was able to determine the square footage of my home was way overstated. They helped save me a bundle! The Professional Insurance Programs team is professional and gets high marks from me!

Michael I. DDS