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Professional Insurance Programs

Testimonials

Testimonials

I have worked with Wendy Block for many years.  I have been with the WDA insurance programs since graduating from dental school and my residency program, which was 1998.  Through opening two practices, hiring and supporting employees, supporting our practice, Wendy has always been there to help us navigate the world of insurance programs.  We are busy in practice and do not have time to know every detail.  Wendy always makes sure that we are informed, supported, and taken care of.  Recently we went through a transition of insurances and Wendy helped us through this process with ease.  I am always so grateful to have someone to rely on.

Sheila S., DDS, MS, MPH

 

I had nothing but the finest customer service working with my personal representative from Professional Insurance Programs. As a small business owner, I have no HR department to manage our health insurance plan. Christine Nadolski has gone above and beyond to literally “hold my hand” through the process to ensure my employees’ health insurance needs are being met. I couldn’t have done this without Christine and her company by my side!

Erin H, DVM

 

Let’s be honest.  Dealing with insurance is no fun.  Sam has been there to solve any and every issue that has come up, allowing me to be productive at my work.  He is a rock star in customer service and a true pleasure to work with.

Tim C., DDS

 

Paul Allen did an excellent job in what turned out to be a complicated renewal of our professional liability and cyber policies. He offered to help us get quotes for next year’s renewals. Paul was courteous, professional, and responsive to our needs.

Accountant

 

I recently have had the pleasure of working with Jacob Rehm. He is one of the very few people that I have worked with during my practice acquisition that has gone above and beyond and has exceeded all of my expectations. Jacob is very knowledgeable and detailed. Jacob responded very quickly to any and all of my questions. It was and is still an absolute pleasure to work with him. I am certain you find great value in Jacob. 

Jill C., DDS

 

I had “my guy” for my Insurance needs right in my practice. Because of an auto accident, I had the opportunity to work with Craig at Professional Insurance Programs – part of our own WDA network.  Craig reviewed all my policies, asked questions and discovered what I was missing.  Phenomenal service, tremendous financial savings and even more importantly, stronger coverages!  He saved me a bundle of money on my home, auto, umbrella and boat insurance!  Sam is very responsive, he has helped me with many different policy changes and is literally an email/phone call away.  You want your patients to think of you like family, not just another “customer” or number. That is how I feel, working with Craig and Sam.

Pete H.,  DDS

 

Christine Nadolski has been a fantastic resource for our health insurance over the years with all of our very different needs as a business. She goes above and beyond to answer my questions and helps in every way possible. She is very quick to respond to any calls or emails I’ve sent her way which is something that is appreciated by someone like me who likes to “check things off the list”. We will definitely reach back out to her when we need her again! Thank you, Christine!

Brittany W, Practice Manager

 

I can not say enough about how blessed the PIP and WDA members are in having Linda Welker working for them! she goes out of her way and the extra mile to find the best quality insurance for the lowest price! Do not lose her! Keep her there! I would hire her in a minute and give her a bonus for how she works! PIP has been great for me! Thank you!

Larry N., DDS

 

We were away from our home for a few days, and when we returned, there was water gushing out of the wall kitchen wall, onto our beautiful wood flooring and into the basement.  This was a major disaster and turned out to be a very large claim, over $150K of damage!  Craig and Sam were involved from the very beginning, working with me and our insurance carrier.  I am happy Craig took the time to ask a lot of questions, and learn about our needs upfront.  They are both caring people, and professionals, I could not be happier with the outcome! 

S.J., MD

 

Craig Thompson and Professional Insurance Programs made finding insurance and signing up for an appropriate plan incredibly easy!  In a world of insurance that can be very confusing, Professional Insurance Programs made it seamless. I would highly recommend them to anyone looking for a change in their insurance!

Caitlin P.

 

Craig and Sam, you guys really do a good job! As you know my son and his girlfriend were involved in a serious accident with significant injuries, and we needed to file a claim. I wanted to “thank you” again for being there for us throughout the entire claims process. When I needed help, you got involved. You helped answer our questions, gave us direction when we needed it and stayed actively involved with us for over a year while it was all being sorted out with the claims adjustor. Financially speaking, everything was covered to my satisfaction and I have no complaints. I am so grateful you were on our side, keep up the great work!

Dr. Timothy K.

 

Chris was so great to work with! We all know what a pain switching insurances can be… but Chris made it a dream! She always promptly answered phone calls and emails, and was a joy to work with! I would highly recommend Professional Insurance Programs!

Jessica, Dental Practice Manager

 

Working with Sam thus far has been fabulous. He is responsive, attentive and takes care of concerns and needs within a timely manner. I would absolutely recommend his service to anyone!

Jaynee J.

 

I am a new client of Craig’s.  Craig’s effort and result more than met our standards and expectations.  I asked him to review and update all my personal insurance needs which included several policies.  He was very prompt, thorough, available and achieved an excellent result.  My experience was outstanding! I can recommend Craig very highly, and without any reservation.

Gayle and Michael M., MD

 

Craig and Sam at Professional Insurance Programs have always been very helpful, and caring when it comes to processing claims we have had to make over the years.  But what impresses me the most is their quick, timely and accurate replies to my questions or concerns.  I know whenever I have a question, they will get back to me with an informative and friendly response. I’m very happy with PIP! 

Aaron Q.

 

Sam Steinmetz was courteous, responsive, and very helpful during my insurance renewal process earlier this month.  He answered all my questions, put through all the changes in my family circumstances and processed my premium payment.  I enjoy working with Sam.

Patrick G.

 

We reviewed the final quote together and are very comfortable with the proposal.  Craig, cost savings is a factor, Most importantly, the deciding factor for us was the excellent job you have done of providing us with clear information and communicating effectively with us without being pushy.  Your ratings for customer service are well deserved.  At the same time I reached out to you, I inquired of 5 additional companies/agents and you provided customer service that surpassed all the others. 

Marla, DVM

 

I want to let you know what an efficient and professional job Christine Nadolski does with our health insurance. She has been helping me for several years and I’m always impressed with her prompt, patient and friendly manner. She has been willing to go the extra mile for us on several occasions and we appreciate her very much. she is such a pleasure to work with. 

Kim M., Office Manager

 

A SHOUT OUT to Craig Thompson.  He has helped me tremendously throughout this commercial policy flood insurance process.  Craig went above and beyond to make sure we really needed the elevation certificate, looking for what may be a less expensive option and what would be best for us. Craig is a rockstar, a pleasure to work with, and very responsive to the client’s best interests.

Emily B.  Office Manager

 

We had six separate insurance policies (home, umbrella, three auto policies and renter’s insurance for our daughter’s college apartment), we thought we’d see if working with Professional Insurance Programs could save us some money. Well, not only could PIP save us several hundred dollars a year, they were also able to roll everything into one policy, with one bill and one due date – a big plus for convenience. Craig and Sam are great to work with and always ready to answer questions. We are now spending less money for more insurance and feel really good about working with PIP!

Chris S.

 

In this wacky world, getting wackier, it is so nice to have a rep., like Michelle who communicates and is so accessible.

Judy K.

 

We have had various changes with our policies this year. Sam ensured everything was adjusted accurately and was extremely responsive to our questions and the changes!

Ryan G., CPA

 

Craig informed me that my original homeowners quote had gone up after the insurance carrier completed their home inspection.  After talking the matter over, Craig contacted the insurance carrier and discovered there was a square footage discrepancy.  He contacted the city assessor’s office, verifying the home square footage he used was correct and then challenged what the carrier used after the home inspection.  After seeing the assessor report he provided they agreed to change the square footage amount back to the original premium amount.  This level of customer support separates Craig from the average agent, and it is duly noted by me. He is a star! 

Ann M., MD

 

Thanks to Craig Thompson for solving all my insurance needs in a courteous and professional manner. Not only did he solve an unwarranted cancellation problem, but the final solution also saved significant premium dollars.

Thomas R., DDS

 

Craig sent over quotes the same day, explained every step of the process and gave me a timeline.  He was so friendly and knowledgeable that I was at ease throughout the whole process.  I have the utmost respect for Craig.  In a time when it seems there is less and less compassion or concern for the “little guy” Craig’s demeanor proved that there are great people out there… 

Patti S.,  Janesville

 

Craig made the entire process painless and enjoyable.

Rick A., JD

 

Craig has been very helpful to me and my family with our insurance needs.  It has been a pleasure working with him.  He is very professional, thorough and accurate.  And I especially appreciate the fact that he has gone out of his way to help us during non-business hours.

Pat G., CPA

 

Craig Thompson is a knowledgeable and dependable insurance agent. Our situation was complex requiring five different types of policies for quoting. As we moved forward through the process Craig was extremely patient and prompt in making the many changes we asked for. We are very pleased not only with the reputable insurance company that now holds our policies, but also the financial savings we benefited from Craig’s recommendations.

Sandy & John R., DDS

 

Craig was extremely professional throughout the process and helped save me $500 per year. I suspect that he can do the same for you.

Richard B. D.D.S., M.S. (Endodontist for 36 years)

 

Craig was very easy to work with!  He got us the best coverage for my home and auto insurance at a competitive price as well. He made the transition seamless and I would highly recommend him to friends and colleagues!

Kathleen C., DDS

 

Craig, you are doing so much to help my mom and I can’t thank you enough!  You have made this process much easier for her and this would have been a nightmare without you.  Thanks for all the hard work, ideas and communications!

Randy L

 

I enjoyed working with Craig from quoting to having the policies issued. Craig was responsive, I feel like I was at the “top of the pile” throughout the process with timely emails.

James H., CPA

 

I highly recommend working with Craig. Not only is Craig efficient and effective at what he does, he truly cares about finding the best options for you. I appreciate the knowledge and work ethic that Craig has. All my questions were answered and coverage was obtained immediately.

Suzanne B. Medical Associate

 

I just moved to Wisconsin and didn’t have any leads on a good insurance agent and found Craig Thompson through the internet. I could not have asked for a more knowledgeable thorough person to walk me through the entire process. He showed me my options, didn’t give me pressure to go with the most expensive, understood my needs for saving money but also staying safely insured. I am happy with Craig and will be using him when I need to renegotiate my insurance or insure something new later on when my needs change.

Ren L. – Business Consultant

 

I thought I was paying too much, Craig came out to our home, analyzed my former policy, got into the details and was able to determine the square footage of my home was way overstated. He helped save me a bundle! Craig is a professional and he gets high marks from me!

Michael I. DDS