Recent National Practitioner Data Bank reports indicate that healthcare-acquired infections (HCIs) have increased in ambulatory care settings. According to a guideline published by the American Academy of Pediatrics (AAP), “most outbreaks reported in outpatient settings were associated with noncompliance with…
Top Insurance Needs for Dentists
How will my professional liability policy operate if I decide to take a break from practice to pursue other life goals? Historically, the best of the best professional malpractice policy was known as a claims made policy. The meaning is…
No Bones About It – Veterinarians Need Business Insurance
From a young age, you’ve loved animals so deciding to become a veterinarian came naturally and without question. You studied feverishly to become the best you can be to care for those furry companions that fill your heart with joy. …
Who’s Answering the Phone? Why Telephone Polices Are Important
Staff members who answer the telephone are a valuable asset to any dental practice. They serve as the “front line” of communication and make an important first impression on behalf of the practice and its doctors. They may also be…
Twelve Strategies for Improving Communication and Patient Care in the Dental Practice
1. Provide each new patient with a written introduction to the practice. Rationale: The information in a practice brochure helps set the tone for each patient’s relationship with the practice. This information also can serve as a reference for patients,…